I specialise in creating bespoke letters that bring the wonder of Christmas to life. Each letter is thoughtfully designed with intricate details and opportunities for personalisation, making it a treasured keepsake for years to come.
Customer experience is my top priority and I take joy in accommodating special requests. Whether it's a specific theme, a heartfelt message, or a personal touch, I'm here to make your wishes a reality.
I'm delighted to share that I have a 100% positive feedback rating on eBay, with over 6,500 items sold. I offer a no-quibble money-back guarantee on all my handmade items because I am so sure of the quality. It's a testament to my commitment to creating enchanting experiences that leave a lasting impression.
By far one of the best things I've ever purchased for Christmas! So much detail and care put into this! An absolute pleasure to deal with; the customer service was perfect.
I order these letters every year and every year Kitty has personalised them exactly to my needs, she is great communicating and always happy to help with whatever you want.
It actually brought tears to my eyes at how well they were completed. Had great correspondence with the seller, and the letter was tailor-made for us. I can't wait to do our Lapland reveal now.
I have been ordering these magical letters for about 5/6 years now and I have never fail to be amazed by them. Creativity at its best they are exceptional, to the highest quality. The communication is really spot on kitty I can't speak highly enough about the service.
Delivery
All items are handmade and delivered using Royal Mail's first-class postage which is included in the price. You can expect to receive your order within 3-5 working days.
International orders are shipped using Royal Mail International Standard Postage. The shipping cost will adjust at checkout.
If you would like to try to organise guaranteed next-day delivery, please get in contact and I will adjust the shipping cost accordingly.
Packaging
The items are carefully packaged in a clear cellophane envelope and posted in a board-backed blank envelope to ensure that they are discreet and not damaged in transit. You can then place it in the red envelope for delivery by you at a time of your choosing.
Personalisation
When purchasing the products, there are personalisation fields that must be completed. If you want to add additional personalisation or to change elements of the design, please don't hesitate to get in contact and I will be happy to accommodate your requests.
No-Quibble Money-Back Guarantee
I offer a no-quibble money-back guarantee on all my handmade items because I am so sure of the quality.